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How-to guide

Mentorship programs

Pair mentors and mentees for a few months, with goals, booked meetings, private notes and check-ins.

For Everyone using Shuffl

On this page

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Join a program

Open Mentorship from Home once HR starts a program. Until you have a pair, How mentorship works sums up the four steps: join, get matched, meet, check in. Each program shows how long pairings last and how often you check in.

Choose Find a mentor or Become a mentor, and say what you want to learn or can help with. Your match reads it too. The program then says whether you’re waiting for a match or matched. You can join as both, and leave any time.

The Mentorship page: a Your mentor card for Sofia Andersson with 1/12 weeks on a bar, the next check-in and 0/2 goals done, a Pick a time button, Met Sofia since your last check-in? with three answers, Before your next meeting with the thing to try and open goals, then your goals and meeting notes.
Your pairing, its next meeting, prep, goals and notes sit on one card.

Pick your mentor

Some programs let you pick your mentor. Shuffl shows up to three mentors with room, outside your reporting line, with why each fits. Choose Ask and they get a message.

The mentor accepts, which starts your pairing and introduces you both, or passes, and you pick again. Nobody sees who else you were offered, and you’re never told why someone passed.

A program where mentees choose: Pick your mentor lists three mentors, each with their title, what they can help with and why they fit, such as shared topics, with an Ask button for each.
Mentees see three mentors outside their reporting line, best fit first.

Your pairing

Once your pair starts, you both get an introduction with a first agenda and Pick a time, which finds 30 minutes you’re both free and sends the invite. The card shows your next meeting. A week in with nothing booked, Shuffl reminds you once.

Before each meeting the card shows what to bring: the thing you said you’d try, open goals and questions for this stage. After you meet, either of you adds notes and one thing to try. Only the two of you read them; HR never does.

The mentee writes up to five goals for the pairing and ticks them off. The mentor can read them; HR never sees them.

Every few weeks each of you is asked whether you met, with one tap in Slack or on the page. HR sees the answers; your partner doesn’t. Either of you can pause, resume or end the pairing early.

Meet your mentorThe mentor and the mentee, each privately · When HR approves the pair, or the mentor accepts

ShufflAPP

🌱 Meet your mentor, @Jonah WhitfieldJonah can help with: Hiring, giving feedback, moving into managementYour pairing in Grow at Northwind runs until December 21. Shuffl checks in every 2 weeks.
First stepPick 30 minutes with Jonah this week, then add two or three goals in Shuffl.
A first agenda• Five minutes each on how you got here• What the mentee wants from these weeks• Two or three goals to start with• When you’ll meet next
Pick a timeOpen mentorship
A mentee chose youThe mentor, privately · When a mentee picks them in a program where mentees choose

ShufflAPP

🌱 @Priya Natarajan would like you as their mentorPriya wants to learn: Presenting to leadership with confidenceCustomer team mentoring pairs you for 12 weeks.
AcceptPass
If you pass, Priya picks someone else. They aren’t told why. You can also answer on Mentorship.
Pick a timeThe mentor and the mentee, each privately · Once, a week into a pairing with no meeting booked

ShufflAPP

🌱 Pick a time with @Jonah WhitfieldYour mentorship started a week ago and there’s no first meeting yet. Shuffl finds 30 minutes you’re both free.
Pick a time
Did you meet?The mentor and the mentee, each privately · Every few weeks while the pairing runs, and once at the end

ShufflAPP

🌱 Did you and Jonah meet?Shuffl checks in every 2 weeks. Did you two get together since the last check-in?
We met, it helpedWe metNot yet
Jonah doesn’t see your answer. HR does, to keep the program working. You can also answer, pause or end the pairing on Mentorship.

Start a program

Administrators open Mentorship from the For HR menu, then Programs, then New program. Pick who can join: everyone or one group. Each program’s button says what’s next, such as Approve 2 matches.

Set how long a pairing lasts, how often pairs check in and how many mentees each mentor takes. A new program starts with the terms on Mentorship → Settings. Changes apply to pairs approved afterwards.

The Mentorship Programs tab: the Grow at Northwind program for everyone, 12 weeks with a check-in every 2 weeks, with counts of mentors, mentees and pairs meeting and an Approve 2 matches button, then How mentorship works, folded once pairs are meeting.
Each program shows who joined and its next step for you.

Approve pairs

Suggest matches gives each waiting mentee one mentor. It favors shared topics, more time at the company and the same time zone, and spreads mentees across mentors.

Or set How matches are made to let mentees pick from three mentors. Mentors then accept or pass, and the program lists who is waiting on an answer.

Nobody is paired with someone in their reporting line, a person they were paired with before, or a pair you kept apart in Connections. Nothing is sent until you approve a pair; Skip suggests someone else next time.

A mentorship program page: four figures for Mentors : mentees, Waiting, Pairs meeting and Met, then Matches to approve with each suggested mentor and mentee and the reasons, each with Approve and Skip, then the pairs meeting now and who joined.
Each suggestion says why, such as shared topics or time at the company.

Follow a program

The program page shows each pair meeting now, how many check-ins they answered and how often they met. Ended pairs show whether each person said it helped.

End pair stops a pair; Remove takes a person off the program so they’re never suggested. Pause stops joining and check-ins; Archive ends every pair. A mentor whose pairing finishes gets the Mentor badge.

See how pairs are doing

Insights shows pairs meeting now, new pairs, check-ins answered and pairs that ended early, each against the period before. Mello says what waits on you, such as matches to approve.

Pick 30, 90 or 180 days, and one program if you run several. See trend on a program page opens it here. Insights counts answers; it never reads goals.

Mentorship Insights: a period picker for 30, 90 or 180 days, Mello’s line on matches waiting for approval and mentees with no mentor, four figures for pairs meeting, new pairs, check-ins done and pairs that ended early, then weekly charts of new pairs and check-ins.
Each figure compares this period with the one before.

Settings for new programs

Mentorship → Settings, also under Settings → Programs, sets what a new program starts with. The defaults are 12-week pairings, a check-in every 2 weeks and up to 2 mentees per mentor.

Programs already running keep their own terms; change those with Edit on the program.

Mentorship Settings: New programs start with, three choices for how long a pairing lasts, how often pairs check in and how many mentees each mentor takes, with Save and Use Shuffl’s defaults.
Programs already running keep their own terms.

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