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Searches the public product guides only. Nothing from a workspace is read, and questions are not saved.

How-to guide

Access requests

Ask for the tools you need from one catalog. Approvers decide with a tap in Slack or email, owners set it up, and you hear either way.

For Everyone using Shuffl

On this page

App links open your signed-in workspace. Check the selected workspace before making changes.

Ask for an app

Open Apps from the menu, or ask Mello for access to a tool by name. Each card says what the app is for and who approves it. Pick a level when the app has them, say what you need it for, and send.

Open apps grant at once. The rest go to the approvers: your manager, named people or a group, as the app is set up. A request waits a week by default, then expires and you are told. Your requests sit on your Me page.

The Apps page: a grid of cards for Figma, GitHub, HubSpot, NetSuite and Notion, each with its initial, a line on what it is for, its owners, how requests are decided and a Request access button. Notion shows Granted.
Every app people can ask for, with who approves it on the card.
The Request GitHub dialog: a line saying who approves, an Access level choice showing Member, a box for what you need it for, and Cancel and Request access buttons.
Say what you need it for; the approver reads it on their card.

Approve and set up access

Approvers get a card in Slack or by email with who asked, for what and why. Approve or Decline with one tap, or add a note. The first approver to answer decides, and the others see it was handled. Nobody approves their own request.

Approved requests go to the app’s owners to set up. Once the person has access, Mark as done tells them. Owners can also remove access later, and the person hears why.

Access request to approveThe approvers an app names, each privately · When someone asks for an app that needs approval

ShufflAPP

Access request
Priya Natarajan asked for access to Figma (Editor).
AppFigma (Editor)
ForPriya Natarajan
WhyJoining the design reviews for the onboarding flow.
ApproveDecline
Open in Shuffl
Waits 7 days for a decision, then expires. The person is told either way.
Access approvedThe person who asked, privately · When an approver decides on their request

ShufflAPP

Access request
Dana Okafor approved your access to Figma (Editor). The app owner is setting it up and you will hear when it is ready.
Your requests
The Approvals tab: under To decide, cards for Diego Ramírez asking for GitHub (Admin) and Olivia Brooks asking for Figma, each with why, how long it waits and Approve and Decline buttons; under To set up, Olivia’s approved HubSpot request with a Mark as done button.
Approvers and owners see what waits on them, on one page and in Slack.

Keep the catalog

Administrators add apps with Add app, or import them from a connected identity provider with Import; the names, logos and links come across. Each app has approvers, owners who set access up, levels such as Member and Admin, and how long a request waits.

An app can be open to everyone, need approval or be closed to requests. Archiving an app closes its open requests. Every request, decision, grant and removal is written to the audit log and reaches your webhooks.

The GitHub app page: how requests work (needs approval, approved by your manager or Priya, waits 7 days, owned by Priya, github.com), the Member and Admin levels, every request with its state, who has it, and Archive app.
Each app shows its approvers, owners, levels and who has it.

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