Pulse
One question at a time, in Slack
Mello asks each person one short question a few times a week. Ten seconds to answer, and HR sees totals only.
Mello10:00
Rhythm
Short enough to answer every time
A long survey gets one answer a year. A ten-second question gets answered the day it matters.
- Your rhythm
One question per send
Tuesday and Thursday at 10:00 by default. Pick any days, every 2 weeks, or the first Monday of every month.
- One tap
Answered in Slack
Change it until the question closes.
- Help
Need help with this?
A private chat under your own name, with no survey attached.
What to ask
Questions worth asking
Start from a research-based question set, or let Mello suggest the next one. Nothing goes out until HR approves it.
- Question set
Clarity
- Question set
Belonging
- Question set
Psychological safety
- Question set
Workload
- Suggested by Mello
The next question, from your results
When a result drops, Mello drafts a follow-up and says why. Approve, edit or dismiss it.
- Templates
Ten sets to start from
Starter, wellbeing, manager, new hire, hybrid work and change sets too.
Privacy
Who sees what
HR never sees an answer or a name next to one. Skipping tells nobody anything.
- The floor
Totals for groups of 7 or more
Below 7 answers, HR sees Too few to publish.
- Kept apart
Confidential
Who was asked and what was answered are stored apart. Nothing joins them.
- No quotes
No verbatim comments
There is no comment box. People tap an answer, so there is nothing to quote.
- Nothing per person
No manager dashboards, no individual scores
Totals by group, department or role, and each group over time, frozen when the question closes.
- Agents
Totals only
Mello reads totals, never answers, and can be switched off.
Culture on autopilot
Closing the loop
People keep answering when they see something change.
You said
When a question closes, HR gets the result and Mello’s read on what changed and where the widest gap is.
We did
Plan an action with an owner and a due date. Mello drafts one “You said, we did” message.
Did it help?
Two weeks after the due date, the same people get the same question. See the result before and after.
Compared
Compared with survey tools
Culture Amp, Lattice, 15Five and DX run engagement surveys as campaigns. Pulse is one question in the tool people already use.
| Topic | Survey tools | Shuffl Pulse |
|---|---|---|
| Rhythm | Quarterly or monthly campaigns | One question, twice a week or on your schedule |
| Where people answer | An email link to a web form | A Slack DM, one tap |
| Reporting floor | Varies, often 3 to 5, set by the administrator | 7 or more, and it can only go up |
| Help in the moment | A separate HR process | Need help with this? on every question |
| Agents | Vendor AI over responses | Read totals only, never answers, and can be switched off |
Pricing
Ask your first question this week
Free at any company size, like everything in Shuffl. Every feature included, no seat limit and no limit on questions.