Security & Compliance
We treat data privacy and security with the highest importance. We select industry leading services and employ security best practices to ensure we exceed expectations in data processing and protection.
We do not read, copy or store your conversations.
Cloud Hosted
Shuffl's infrastructure services and data are hosted by the industry leading cloud provider: Amazon Web Services (AWS). All operations are within US facilities.
Monitoring & Incident Response
Shuffl is committed to ensuring availability and performance of our services in serving our global customers. Track live operation status.
Encryption & Secure Transmission
All data is transmitted securely over HTTPS, encrypted in-transit and at-rest using 256-bit encryption.
Authorization and Permissions
Authorized access to customer data is strictly limited to only personnel whose job function requires it.
Secure Authentication
Shuffl automatically inherits your Slack workspace authentication settings, such as SSO or 2FA.
PCI Compliance
Payments are processed through Stripe, our payment processor. Please find their PCI compliance and security policies.
Commitment to EU GDPR
As of May 5, 2020, Shuffl has reviewed and updated all respective policies to ensure compliance with EU-GDPR.
Data Subject Rights Request
For deletion requests or updates to your data, please contact dpo@shuffl.ai
Data Protection Officer
Shuffl maintains an assigned Data Protection Officer (DPO) to ensure continued compliance with EU-GDPR requirements and requests. Our DPO is Chris Watts
3rd party partners and services
Shuffl uses third-party services to provide infrastructure services, customer relationship management, analytics, and communications. Shuffl thoroughly evaluates privacy, security, and confidentiality policies during the selection process and whenever updates occur to ensure alignment with our standards.
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