# Use Shuffl with Guru

> Connect Guru to let Mello answer from your documents, and see what Shuffl does with it.

Audience: HR and IT administrators

Kind: How-to guide

Canonical: https://shuffl.ai/docs/guru

<a id="overview"></a>
## What Guru does in Shuffl

If HR answers live in Guru cards, Mello can answer from the verified ones. Shuffl reads only the cards the token can open.

You need to be a Shuffl workspace administrator, with an administrator in Guru for the steps there.

- [Shuffl + Guru](https://shuffl.ai/integrations/guru)

<a id="answer-from-it"></a>
## Answer from Guru

1. On Knowledge → Connections, choose Connect next to Guru.

2. In Guru, create a user token under My settings → API access, or a collection token.

3. Enter the user email or collection id and the token into Shuffl. Shuffl checks it with one read before saving.

4. Pick verified cards from a collection or a search, or paste a card link; each is read as a draft for review.

5. Check the draft’s text, audience and review date, then publish it.

Shuffl reads: Cards. You pick each one, and Shuffl never writes to Guru.

### In Shuffl

- Mello answers from what you publish, with a citation, to the audience you set.
- A new version in Guru becomes a draft for HR to review. The old text stops being used once the change is found.
- Disconnecting withdraws every document it brought in. The originals stay where they are.

- [Open Connections](https://shuffl.ai/app/knowledge/connections)

- [Freshness and review](https://shuffl.ai/docs/connected-sources#freshness)

<a id="fix"></a>
## If it stops working

When a source reads Access lost or Sync needs attention, check that the connected account can still open it in Guru, then choose Check now.

Disconnect and withdraw deletes the stored key and withdraws what it brought in. Drafts, versions and the originals stay.

- [Fix a connection](https://shuffl.ai/docs/connected-sources#recover)

- [Troubleshooting](https://shuffl.ai/docs/troubleshooting)

## Related guides

- [Manage connected sources](https://shuffl.ai/docs/connected-sources)

- [Review and publish knowledge](https://shuffl.ai/docs/knowledge)

- [Switch to Shuffl from your current tools](https://shuffl.ai/docs/switch-to-shuffl)

Agent documentation index: https://shuffl.ai/llms.txt