# Use Shuffl with Dropbox

> Connect Dropbox to let Mello answer from your documents, and see what Shuffl does with it.

Audience: HR and IT administrators

Kind: How-to guide

Canonical: https://shuffl.ai/docs/dropbox

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## What Dropbox does in Shuffl

Keep policies in Dropbox and Mello answers from the files you pick. Shuffl watches each file and holds a changed version for HR to review.

You need to be a Shuffl workspace administrator, with an administrator in Dropbox for the steps there.

- [Shuffl + Dropbox](https://shuffl.ai/integrations/dropbox)

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## Answer from Dropbox

1. On Knowledge → Connections, choose Connect next to Dropbox.

2. Sign in with the Dropbox account that can open the files.

3. Approve read access for Shuffl. Nothing is written to Dropbox.

4. Pick a file from a folder or a search; it is read as a draft for review.

5. Check the draft’s text, audience and review date, then publish it.

Shuffl reads: PDF, Word, PowerPoint, Markdown, HTML, text. You pick each one, and Shuffl never writes to Dropbox.

### In Shuffl

- Mello answers from what you publish, with a citation, to the audience you set.
- A new version in Dropbox becomes a draft for HR to review. The old text stops being used once the change is found.
- Disconnecting withdraws every document it brought in. The originals stay where they are.

- [Open Connections](https://shuffl.ai/app/knowledge/connections)

- [Freshness and review](https://shuffl.ai/docs/connected-sources#freshness)

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## If it stops working

When a source reads Access lost or Sync needs attention, check that the connected account can still open it in Dropbox, then choose Check now.

Disconnect and withdraw deletes the stored key and withdraws what it brought in. Drafts, versions and the originals stay.

- [Fix a connection](https://shuffl.ai/docs/connected-sources#recover)

- [Troubleshooting](https://shuffl.ai/docs/troubleshooting)

## Related guides

- [Manage connected sources](https://shuffl.ai/docs/connected-sources)

- [Review and publish knowledge](https://shuffl.ai/docs/knowledge)

- [Switch to Shuffl from your current tools](https://shuffl.ai/docs/switch-to-shuffl)

Agent documentation index: https://shuffl.ai/llms.txt